Why Choose MCI LATAM
MCI LATAM is built on the same model that has made MCI Assist and Medical Claims International successful in Spain. Our years of experience serving insurance and assistance companies worldwide ensure we understand the unique needs of clients in the healthcare sector.
Proven Model
of Success
MCI LATAM is built on the same model that has made MCI Assist and Medical Claims International successful in Spain.
Our years of experience serving insurance and assistance companies worldwide ensure we understand the unique needs of clients in the healthcare sector..
Expertise in Cost Management
Our focus on cost containment helps our partners reduce expenses while ensuring that their members receive the best possible care.
We handle complex billing processes, negotiate rates with providers, and streamline payment solutions to enhance your financial efficiency.
Trusted Partner
Network
Our network spans across Latin America, with partnerships established with leading healthcare providers.
This extensive network allows us to offer a comprehensive range of medical services to meet the diverse needs of your members.
Our Partner
Benefits
Healthcare providers that partner with MCI LATAM benefit from a steady stream of international patients, streamlined billing processes, and access to GOP placements.
These partnerships enable providers to enhance their reputation while contributing to the high standards of care we uphold for our clients.
Partner Hospitals
and Clinics
MCI LATAM’s provider network includes some of the most respected hospitals and clinics across Latin America.
We maintain strong relationships with these facilities to ensure that our clients’ members receive efficient, top-quality care.
Tailored Regional
Expertise
MCI LATAM leverages its deep understanding of Latin American healthcare systems, regional regulations, and cultural nuances to deliver solutions uniquely adapted to the area's challenges.
This expertise ensures your members receive seamless, personalized, and culturally relevant support.
A Trusted Health Partner in the Heart of the Caribbean
At MCI Latam, we are committed to delivering reliable, high-quality medical assistance and cost-management services for patients, insurers, and international partners across the Americas. Our regional headquarters is located in Puerto Plata, Dominican Republic, a city known for its strategic connectivity, modern infrastructure, and vibrant medical ecosystem.
From this exceptional location, our team coordinates care with precision and efficiency, supported by the natural warmth and hospitality that define the Caribbean. Here, expertise and human-centered service meet an environment that inspires confidence, safety, and well-being.
Our presence in Puerto Plata allows us to support:
Travelers and expatriates seeking dependable medical care
International insurers requiring transparent and efficient case management
Healthcare providers across Latin America looking for a trusted coordination partner
Cruise travelers and maritime operators navigating the region’s busiest ports
We take pride in combining European standards of medical coordination with local insight and accessibility, ensuring every client receives attentive and seamless support throughout their healthcare journey.
Strategically Located in the Dominican Republic
Our office in the Puerto Plata Free Trade Zone positions us perfectly to provide exceptional medical assistance services throughout the Americas. Located near the Caribbean’s most-visited cruise port, surrounded by pristine beaches and luxury tourist infrastructure, we are at the heart of a region designed to offer tranquility and care for all.
- International access via the cruise port.
- Close to luxury tourist infrastructure.
- Support for a growing digital nomad community.
Why Puerto Plata, Dominican Republic?
